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Support & Community

Not sure where to ask? Use this page to pick the right channel — community chat for quick questions, GitHub issues for tracked work, and the security policy for vulnerabilities.

Choose the right channel

I want to… Use
Get quick help with integration or usage Developer Discord
Report a bug or broken behavior Bug report
Propose a feature or improvement Feature request
Track a defined piece of work Task
Something else (no template fits) Blank issue
Report a new security vulnerability Security policy — do not open a public issue
Track remediation of a known CVE Vulnerability triage
Discuss ideas or ask questions async GitHub Discussions
Raise a private concern open@opencomplai.com

Community channels

Fastest help

Join our Developer Discord — EU AI Act workflows, CI/CD integration, and closed-beta feedback.

GitHub issue templates

Template When to use Open
Bug report Something isn't working as documented or expected Create issue
Feature request Propose a new capability or improvement Create issue
Task A scoped piece of work with clear acceptance criteria Create issue
Blank issue Your request doesn't fit the templates above Create issue

Before opening a duplicate, search existing issues.

Security

Do not report new vulnerabilities in public issues

If you discover a new security vulnerability, follow our security policy and email security@opencomplai.com. Do not open a public GitHub issue.

The security policy covers scope, response timelines, and coordinated disclosure.

Vulnerability triage (maintainers)

The vulnerability triage template is for tracking known dependency or code vulnerabilities through remediation (e.g. after a private report or CI scan). It is not the channel for initial private vulnerability reports.

Package releases

Install or version problems? See the installation guide for all published PyPI packages, or open the release page for your package:

Private concerns

For matters you prefer not to discuss in public channels: open@opencomplai.com